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Responsible Gaming Commitment

Responsible Gaming — A Safe and Healthy Gaming Experience at 99 Bed

Gaming is for fun, not stress relief. 99 Bed believes every player should enjoy themselves within their limits. Our responsible gaming policy is here to help you build healthy gaming habits.

7 days / 24 hours Support
Self-Exclusion Feature
Deposit Limit Control
18+ Only
The Pillars of Responsible Gaming
99 Bed offers these features with your wellbeing and financial safety in mind.

Setting Your Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase is subject to a 24-hour delay.

Session Time Limit

Decide in advance how long you want to play. Once the time is up, the system will automatically send you an alert and help you close the session.

Cooling-Off Period

If you need a short break, set a cooling-off period of 1 to 30 days. During this time, you will not be able to log in or place any bets.

Self-Exclusion

If you feel your gaming is getting out of control, use the self-exclusion option. You can lock your account completely for anywhere between 6 months and 5 years.

Loss Limit Control

If your losses reach a set limit, the system will automatically stop your session. This helps protect you from significant financial harm.

Expert Support

If you want to talk about gaming addiction, our trained support team is always ready to help — free, private, and confidential.

Contents

What Is Responsible Gaming?

Responsible gaming means enjoying gaming while staying in control at all times — financially and mentally. At 99 Bed, responsible gaming is not just a policy document; it is the foundation of everything we do.

Online betting and gaming are growing fast in Bangladesh. From Sports Betting to slots, fish games, and Live Casino, millions of people now enjoy gaming as part of their entertainment. But like any form of entertainment, gaming needs to stay within healthy boundaries. When it stops being fun and starts causing stress, financial strain, or problems at home, that is when responsible gaming matters most.

99 Bed believes that a happy, healthy, and in-control player is our greatest asset. That is why we provide a range of tools, resources, and support to help you play responsibly.

Keep in Mind: Gaming is entertainment, not a source of income. No bet comes with a guaranteed win — never wager more than you can afford to lose.

99 Bed Responsible Gaming Principles

Our responsible gaming policy is built on three core pillars:

1. Safety First

The physical and mental wellbeing of every player is our top priority. We are committed to ensuring that no minors or at-risk individuals are exposed to the harmful effects of gaming on our platform.

2. Transparency & Integrity

99 Bed always presents game rules, statistics, and risks clearly and openly. We never pressure players into playing more than they intend to. Every responsible gaming tool is free and easy to access.

3. Active Support

When a player needs help, 99 Bed steps in with active support. Our customer support team is trained to handle all responsible gaming matters with full confidentiality.

99 Bed follows international responsible gaming standards and regularly reviews and updates its policies.

Signs of Problematic Gaming

Gaming addiction develops gradually. People often do not realise they have a problem until it has already taken hold. Watch out for these signs:

Signs Severity
Repeatedly betting to recover lost money Dangerous
Feeling restless or irritable when not gaming Dangerous
Hiding gaming activity from family or friends Dangerous
Betting with money set aside for household expenses Dangerous
Spending long hours gaming while neglecting work or studies Caution
Gaming to the point of forgetting to sleep or eat Caution
Playing occasionally for fun within a set budget Normal
Enjoying wins and walking away easily after losses Normal

If you notice any of the warning signs above in yourself, contact our support team immediately or use the self-exclusion option.

Self-Assessment — Ask Yourself

Answer the following questions honestly. If three or more answers are yes, consider reaching out for support.

1

Do you regularly spend more on gaming than your set budget allows?

2

After a loss, do you feel the urge to keep betting to recover your money?

3

Have you had arguments with family or friends over your gaming?

4

Do you feel restless, irritable, or low when you are not gaming?

5

Are you gaming at the expense of work, studies, or family responsibilities?

6

Have you ever taken out a loan or borrowed money from others to fund your gaming?

7

Have you tried to stop gaming but found you could not?

If you answered yes to three or more questions, please reach out to our support team. Asking for help is not a weakness — it takes courage.

99 Bed Responsible Gaming Tools

We have built practical, easy-to-use tools for every player, accessible directly from your account settings.

Deposit Limit Set a daily, weekly, or monthly maximum deposit. Reductions take effect immediately; increases take 24 hours.
Loss Limit Once you reach a set loss limit, the system will prompt you to end your session.
Session Timer Set a maximum play time for each session. You'll receive a reminder when time is up.
Cooling-Off Period Take a break for 1 to 30 days. Your account will be temporarily deactivated during this period.
Self-Exclusion Lock your account completely for 6 months to 5 years. This decision cannot be reversed.
Direct Support Chat with our expert team via live chat or email. Completely confidential.

10 Tips for Building Healthy Gaming Habits

Responsible gaming does not mean giving up gaming. It means playing in a way that keeps it enjoyable and prevents harm.

Set a Budget

Set a fixed monthly budget for gaming and stick to it. Think of it as your entertainment spend.

Track Your Time

Set a clock or an alarm. Keep track of how long you have been playing and take regular breaks.

Avoid Alcohol

Never bet when you're under the influence or feeling stressed. Make decisions with a clear head.

Accept Your Losses

Losses are a part of the game. Don't chase losses by placing bigger bets to try to win back what you've lost.

Keep Other Hobbies

Sports, time with family, reading — there is plenty of joy to be found beyond gaming.

Tell Someone You Trust

Talk to someone you trust about your gaming habits. They can help keep you accountable.

Do Not Let Wins Drive You

It is natural to feel excited after a win, but do not let the chase for more wins push you past your limits.

Use Your Account Tools

Keep your deposit limits, session timers, and cooling-off period active on 99 Bed.

Take a Break When Stressed

Avoid gaming when you are under stress or dealing with personal problems.

Don't Hesitate to Ask for Help

If you think there's a problem, reach out to our support team today. You don't have to face it alone.

Protecting Minors

99 Bed strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and national ID or birth certificate checks are carried out where there is any doubt.

Advice for Parents

  • Keep your login credentials and password out of reach of children.
  • Use parental control software on your computer or mobile device.
  • Keep a close eye on your child's online activity.
  • If your child accidentally creates an account, contact us immediately — we will take swift action.

Any account found to belong to someone under 18 will be permanently closed and all associated data will be deleted.

Frequently Asked Questions

Log in to your account and go to "Account Settings". Under the "Responsible Gaming" section, you can set deposit limits, session timers, a cooling-off period, or self-exclusion. For any assistance, reach out via live chat.

Yes. Any balance in your account during the self-exclusion period will be kept safe. Once the period ends and your account is reactivated, you will be able to withdraw those funds. Contact our support team for more details.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 24-hour waiting period after your request. This delay is intentional — to prevent impulsive decisions made in the heat of the moment.

Start by having an open, non-judgmental conversation. Try to understand how they feel without criticizing them. Encourage them to reach out to the 99 Bed support team. If needed, seek guidance from a professional mental health specialist.

During a cooling-off period or self-exclusion, you will not receive any promotional emails or offers. We do not send any messages encouraging you to play during this time. We respect your decision to take a break.

Play Responsibly, Play Happily

Join a safe and healthy gaming environment at 99 Bed. Register today and start using our responsible gaming tools.

Register for Free Download the App
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